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Dear customer and site visitor Nat Pharma,

we thank you for your confidence. For our part, we do everything we can to make sure your data, your rights and your moral right to self-disclosure with regard to the collection, processing and use of your personal data.

These conditions are given in conjunction of the Legislative Decree. No. 50 of Legislative Decree 206 of 15.1.1992 and 6.9.2005 (Consumer Code).

 

Definitions

Consumer means a person who buys goods and services by the Supplier Nat Pharma snc the legal entity that sells goods or services through the sale "on line", that is, the contract only within the system of distance communication commonly referred to as "the Internet."

 

Product Features

The essential characteristics of the product under this contract are described in detail and represented in the electronic catalog online.

 

Selling price

All selling prices of products in the electronic catalog online include VAT and all other taxes.
Delivery

The cost of delivery of the goods, if not already included in the price, as will be added from time to time indicated on the order form. Exceptions are shipments abroad, where the cost will be calculated and agreed upon from time to time with the customer.

 

Period of validity of the offer and the price

the price of the products is shown in the online catalog, any modification or withdrawal of the offer will be governed by. 1336 CIVIL CODE

 

Methods of payment

The consumer can pay for the goods or service from time to time as indicated in the website: by credit card over the banking system external to the organization of the supplier or by bank transfer in favor of the supplier of credit institution listed on the website. In addition, and with some limitations, as from time to time stated on the website, it is available the service delivery cash on delivery. Regarding the mode of payment by credit card, by filling in the appropriate space on the website, the consumer authorizes the supplier to use their credit card, and to debit your bank account in favor of the supplier the indicated as the total cost of the "on line". The whole procedure is done via secure connection.

 

Conclusion of the contract

The contract will be concluded when the consumer will be placed in the following activities: a. Compilation of the digital card in which he describes their identification data b. Selecting the type of payment chosen c. Clicked final submission involving acceptance of the conditions of sale. The consumer agrees and undertakes, once the purchase procedure "on line", to handle the press and to the conservation of these conditions of sale, which has already seen and accepted as a necessary step in, and the specific the product being purchased, and that in order to meet the requirements of Legislative Decree 206/2005.È prohibited purchaser enter false and / or invented and / or fantasy, the registration process required to activate provide him with the procedure for the execution of this contract and the subsequent communications, the data and the e-mail must be the personal data of the consumer and not some other person, nor of imagination, the supplier reserves the right to prosecute any violation or abuse, and for the protection of all consumers. The consumer elects domicile at the place indicated in the digital card. With the inclusion of the consumer's own phone number, fax and e-mail address, the same consent the use of these communication systems by the supplier. The contract will not be concluded in the case of purchase by minors.

 

Mode of delivery of the goods

Without prejudice to the general maximum limit imposed by Legislative Decree 206/2005, so the goods ordered will be delivered to the consumer by SDA, within four days (with the exception of the items ordered in the section "on request") from the day following receipt confirmation of payment of the goods, without any delay may constitute grounds for termination of the contract or do arise rights to compensation, except as provided for by Legislative Decree 206/2005. The Supplier guarantees the availability of the products listed in its electronic catalog online at the time of publication, but it is not able to ensure that any re-orders sold out of lots can be processed, in which case we will notify you and will refund to the consumer of sums already paid, in the forms and in the manner provided for by Legislative Decree 206/2005.

 

Accountability

The supplier does not assume any responsibility for problems caused due to force majeure such as accidents, explosions, fires, riots, strikes and / or lockouts, earthquakes, floods, damaging computer systems, system failures, and other events that could prevent, in whole or in part, to implement the contract on time. The supplier will not be liable for any damages, losses and / or costs incurred as a result of failure to execute the contract for the reasons mentioned above, since the consumer is only entitled to a refund of the price paid. Similarly, the supplier is not responsible for any fraudulent or illegal use of credit cards, checks and other means of payment. The supplier, in fact, at no time during the purchase procedure is able to know the number of credit card consumer who, via secure connection, is transmitted directly to the Bank service provider.

 

Right of withdrawal by the consumer

Consumers who for whatever reason are not satisfied with your purchase, has the right to terminate the contract without penalty and without specifying the reason within the term of 10 working days from the day of receipt. Although not required by law, in order to improve the service, would appreciate a short note explaining the reason for the withdrawal. The right of withdrawal is exercised by sending the address of the supplier within the period specified, a written notice by registered letter with acknowledgment of receipt, notwithstanding the provisions of Legislative Decree 206/2005, the communication can be sent within the same term, by telegram, fax, or e-mail (the latter available directly on the website.) If goods have been delivered the goods by the consumer at his own expense to return them or make them available to the supplier or person designated by him, within 10 working days from the date of receipt of the goods, after written indication of how to return your choice, in the absence of the above, the return shall be deemed made by the service postale.A penalty of nullity of the right of withdrawal , all items must be in their original packaging and any manuals, without any mancanza.Ove the consumer exercises his right of withdrawal in accordance with the above, the provider will refund any amounts already paid no later than 30 days from the date on which aware of the exercise of the right of withdrawal by the consumer. If the price has been paid by credit card supplier will credit the same amount through the issuing bank, the consumer card.

 

Termination of the contract and Termination clause

The supplier has the right to terminate the contract by giving notice to the consumer. In this case the consumer will be entitled only to refund the amount already paid. The obligations assumed by the consumer, as well as the performance guarantee of payment that these effects with the means of art. 6, are essential, so that by express agreement, the failure by the consumer, only one of these obligations will result in the termination of the contract pursuant to article 1456 of the Civil Code, without any judicial decision, without prejudice to the right of the supplier to sue for compensation for damages

 

How to order cancellation

If the customer decides to cancel an order placed should e-mail within 24 hours at ordini@natpharma.it with the subject: "No order cancellation." and supplying their personal data already communicated with the order itself.
Complain

Customers who wish to make complaints can send an email to info@natpharma.it or call 0322838904.

 

Online mediation service

In the event of a dispute regarding the purchase online, you can access to the conciliation service online.

 

Jurisdiction online

Any dispute regarding the application, execution, interpretation and violation of this agreement is subject to Italian jurisdiction. Any dispute between the parties relating to this contract shall be in accordance with Legislative Decree 206/2005 the Court of jurisdiction on the domicile or residence of the customer, if located on the Italian territory.

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